Meet the Sales Team
Caroline Lee, Wedding Coordinator
The market town of Shrewsbury is my home town; where I was born and now live with my family.
After completing my hospitality and catering course at college, in 1997 I joined the Rowton Castle team. Initially I started within the Food & Beverage department, assisting with all aspects. I then moved to within the reception department, before grasping the opportunity in 2000 to take up the post of Wedding Coordinator; a job that I still enjoy to this day!
Having worked at Rowton Castle for many years, I have gained an in-depth knowledge of all departments, which supports my very rewarding role of assisting happy couples plan their special day!
Karen Norton, Conference Sales Manager
I was born in Llandudno, north Wales where my parents still reside.
When I left college my dream was to travel and see some of the beautiful places in the world, so I joined the airlines as cabin crew. I did this for 15 years ending up working for British airways. One of the most enjoyable parts of being cabin crew was meeting and looking after the passengers, making their trip an enjoyable experience.
I finished my flying career to raise my three lovely children and eventually moved from Surrey back to Shropshire to be nearer family. I loved being a mum but missed working so I saw an advert to join the team at Rowton Castle for 6 months covering a colleague who was on leave.
When my 6 months were over I was so lucky to be offered a permanent contract. Many years later I am still enjoying my role as a Conference Sales Manager but am now heavily involved in the weddings which I thoroughly enjoy, doing what I always loved, meeting people an making someone's day so very special.
Geraldine Lane, Front of House Manager
I was born and raised in a small village on the Welsh/Hereford borders and trained at Hereford College in food and catering. I worked at various hotels before arriving at Rowton Castle in 1993.
There is a possibility I may have been on the inventory at the beginning of the new era when Jack, Bryan & Steve arrived at Rowton in 1997! Since then, I am proud to have been able to play a key role in the growth and success of the business, which today sees Rowton as one of the UK's most popular wedding venues.
Although I mainly work behind the scenes, what I enjoy most is the satisfaction of the guests who have stayed at Rowton saying that we have exceeded their expectations; and to work with an exceptional and experienced team of colleagues who all strive for perfection.
A memorable moment for me at Rowton was an afternoon in the very early days before the "new era". I had the pleasure of 'Mr Tom Jones' dropping by with his minders for a pot of tea; I was the only member of staff on duty, so I was happy to have him all to myself!
When I am not at work I try to fill my time to the full. I have only myself at home and class myself as low maintenance. I take advantage of the gym facilities at the country club most evenings before going home. My passions are walking and cycling so spend as much time outdoors as I can; I have achieved some challenges involving long distance walks and cycling routes as well as completing several cycle sportive events.